Most Common Questions

About Our Web Services

Don't see your question covered below? Please reach out anytime and we'll be happy to provide the information you're looking for.

WHY IS YOUR QUOTE SO LOW?

("We've received quotes that are 2-3 times your amount, what gives?")

There are several variables that may help explain why one quote is so different than another, even though they’re both based on the same project details.

Some companies have significant overhead due to a large staff or a physical location for their business that they need to cover. We stay lean and efficient by avoiding unnecessary expenses which don’t help to make our client's websites better.

Location can be another major factor. If a web design company from the GTA and a web design company from Niagara each quoted the same project, generally speaking the one from the GTA will be higher due to their market.

We like to say we provide big city quality at small town prices.



WHY IS YOUR QUOTE SO HIGH?

("A friends cousin says they can do it for a lot less.")

To this I would simply say, be careful.

A good portion of our clients have come to us after they’ve tried to let an acquaintance take a shot at building their website because they figured it wouldn’t cost much. The appeal is understandable; having a friend of a friend who knows something about web design build the website on the side for cheap seems like a smart cost saving idea.

However what you may save in initial web design costs is often outweighed by the lost time of having the website re-built by a professional. There may also be lost opportunities to attract new clients by having a less than average website online representing the business.

A poor looking and functioning website (whether it's a DIY website or something else not built by a professional) can do more harm for your business than good. The websites we build our clients show their customers how much care and effort they put into their own business which illustrates how much care and effort they put into their products and services.



HOW LONG DOES IT TAKE TO BUILD A WEBSITE?

The length of time required to build a website varies depending on what’s required for the website and how quickly we receive decisions, approvals and content.

We have built websites in as little as 3 weeks, while some have taken as long as 6 or more months.

Prior to beginning your website, we will be able to give you an estimated timeline.



WHAT ARE THE ONGOING COSTS AFTER THE WEBSITE IS CREATED?

There are no monthly costs associated with the website build itself. The recurring costs related to the website would be hosting, domain registration and maintenance (which is optional and not required by everyone).

We do offer monthly packages for anyone interested in our digital marketing services.



CAN I MAKE CHANGES TO MY WEBSITE AFTER IT'S DONE?

Absolutely.

A website is never set in stone and changes can (and in some cases should) be made on an ongoing basis.

For some needs we can install a customized backend management to provide you with direct access to update certain areas of the website that require frequent updates (e.g. news, standings, sales, weekly flyers etc.,).

We also offer maintenance services where we take care of the work for you.

Maintenance is best used for larger changes (i.e. adding new pages or sections to existing pages), structural changes (adjusting the design / layout) or content changes that are not required often enough to justify being included in the backend management area.



DO YOU PROVIDE TRAINING AND ONGOING SUPPORT?

Yes, of course we do. Our relationship with clients doesn’t end when the website is complete. We are always an email away to offer any advice or assistance you may require for anything digital.



HOW DO YOU BUILD WEBSITES?

Our websites are custom designed and built using HTML5, Bootstrap and PHP language programming.



WILL MY WEBSITE BE SEARCH ENGINE FRIENDLY?

The method in which we build and code websites is very search engine friendly (Google loves us!).

After your website has been online long enough for Google to find and index your new website, anyone searching for you will very easily find you.

We also offer more advanced SEO services that will help make your website found easier when people search for broad search terms about what your business offers.



WHY ISN'T MY WEBSITE SHOWING UP ON GOOGLE?

If your website was just recently built and launched, it likely isn't showing in Google search results because it's too new.

Usually it can take around four weeks for it to begin to show up in search engine results. While we're used to getting things online quickly, search engine indexes can be rather slow.

You can test to see if your website has been found and indexed by Google by searching for your full URL (http://www.yourdomainname.com/) to see if it appears in search results.

You can also attempt to speed up the process by referring to these Google tools.

If you're one of our digital marketing clients, all of this (and SO MUCH more) is taken care of for you.